Case
Studies
At CCI, we believe the best way to showcase our expertise is through real-world results. Our case studies highlight how we’ve helped businesses overcome challenges, strengthen their security, and streamline operations with tailored IT solutions. Whether it’s managing complex systems or addressing urgent cybersecurity needs, these stories reflect our commitment to delivering reliable, client-focused technology support. Explore how we’ve partnered with companies like yours to drive success and growth.
Case Study #1: Cloud Storage Solutions for Law Enforcement
The shift to cloud technology is transforming industries—and law enforcement is no exception. With expansive resources now available, even small and mid-sized police departments can leverage the benefits of cloud storage to manage critical data. Let’s take a closer look at how one police department navigated their evolving storage needs.
The Challenge: Managing Expanding Video Data
In recent years, body-worn cameras have become a standard requirement for officers, complementing in-car audio and video systems that have been in use for decades. Regardless of the source, the challenge remains the same—video data must be captured, stored, cataloged, and maintained for varying lengths of time.
Initially, many agencies relied on on-premises equipment. This often involved physically transferring data by docking in-car drives or storage devices at the station. In some cases, data was transmitted wirelessly. However, departments needed to collect and manage data from both body-worn cameras and in-vehicle systems.
Once video data was transferred to in-house servers, it had to be cataloged and associated with specific case numbers. This required significant infrastructure, including:
Network storage solutions
Database servers
Front-end servers
Applications for data management and retrieval
The Shift to the Cloud
To streamline operations and reduce overhead, many departments are now adopting cloud-based solutions. Unlike traditional capital expenditures (cap-ex), cloud storage operates as an ongoing operational expense (op-ex). This shift reduces the need for extensive physical infrastructure.
In a cloud environment, cameras and docking systems connect to the network. When within range—whether through in-car routers or station-based networks—data is automatically uploaded to secure cloud storage.
Addressing Security and Bandwidth Concerns
Encryption protocols ensure that data remains secure during transfer. However, rural departments may face bandwidth limitations that hinder large video file uploads. To mitigate this, departments should conduct:
Speed tests to assess network capacity
Data movement trials to evaluate upload performance
Special attention to upload speeds—a critical factor for seamless video transfers
Key Considerations for On-Premises vs. Cloud Solutions
When evaluating video storage options, departments should address the following questions:
Ease of Data Sharing – Can videos be shared directly from the storage platform, or will they need to be manually downloaded and transferred to external locations (e.g., for district attorney review)?
Hardware Requirements – Do vendors mandate proprietary cameras or docking systems? What are the costs, and how frequently must devices be replaced or upgraded?
Warranty and Support – In the event of equipment failure, how quickly can cameras or devices be repaired or replaced?
Technical Support – Reliable tech support is essential. Even the best systems encounter issues, so responsive vendor support is critical to minimize downtime.